1. Professional Installations Only
This warranty is for new cars only.
This warranty (“Warranty”) is applicable to ceramic coating products applied by certified installers of Reflections The Car Detailing Experts (“Approved Installers”) on vehicles.
The duration and terms of coverage vary based on the specific product applied and are detailed below:
2. Warranty Coverage:
- Tychon IX: Valid for Eight (8) years from the date of application, requiring annual inspection.
- Svalinn IX: Valid for Six (6) years from the date of application, requiring annual inspection.
- Aegis IX: Valid for Five (5) years from the date of application, requiring annual inspection.
3. Conditions for Warranty Claim:
- The ceramic coating must fail to perform as described under normal use.
- The vehicle must have met all conditions outlined in this warranty.
4. General Terms & Conditions:
- Warranty term begins upon application by an Approved Installer.
- Excludes vehicles used for commercial purposes.
- Initial application must be performed by a Certified Reflections Installer.
- All subsequent application, re-application, or repair work must be conducted by an Approved Installer.
- Claims for product performance failure must be reported to our Agent within 30 days of occurrence.
- All vehicles require a machine polish by an approved applicator prior to application.
- Vehicle must remain continuously registered in the same state where the coating was applied.
- Warranty is non-transferable unless the new owner has the vehicle inspected by an Approved Installer within 30 days of purchase and the new owner completes a tranfer of warranty form.
5. Annual Inspections:
- Annual inspections must be conducted by an Approved Installer within 30 days before or after the anniversary date of the last service to maintain warranty validity.
- Alternate self-inspection may be allowed with evidence submitted.
- Failure to undertake annual inspection or self-inspection (if permitted), will void the warranty.
6. General Liability Limitations:
Reflections and its agents are not liable for:
- Damage due to owner negligence or failure to maintain the painted surface.
- Deterioration of factory-installed equipment or substandard materials/workmanship.
- Surface imperfections like swirl marks, scratches, or water spots.
- Pre-existing damage or deterioration covered by vehicle manufacturer warranties.
- Loss of vehicle use during inspections or treatments.
- Damage from wash brushes, abrasive materials, or impact with foreign objects.
- Warranty excludes non-clear-coated or matte finishes.
- Claim reimbursement value will not exceed the original cost for the treatment
7. General Warranty Invalidations:
The warranty will be considered invalid if:
- Vehicle maintenance neglects standards recommended by Reflections.
- Damage caused by abrasive compounds, polishes, or third-party products.
- Damage from collisions, accidents, or willful abuse.
- Damage from extreme weather or force majeure events.Failure to repair or retreat surfaces according to warranty terms.
- Vehicle alterations or modifications affecting coated surfaces.
- Damage due to manufacturer defects or prior to product application.
- Area has been repainted and documented on pre-inspection by the installer
- Failure to comply with any warranty terms and conditions.
8. To Make A Claim:
Contact your Approved Installer directly or email us at the address below.
By installing our ceramic coatings, you acknowledge and agree to abide by the terms and conditions of this Warranty. This document constitutes the entire agreement Reflections The Car Detailing Experts, and the vehicle owner regarding warranty coverage.
MANUFACTURER
Reflections The Car Detailing Experts
2 /3 Delage Street, Joondalup, WA 6027, Australia
warranty@thecardetailingexperts.com.au